GENERAL INFORMATION
Tartans, Tweeds & Velvets are normally available to order only - details and availability on request. Where the mill is temporarily out of stock of your selected cloth we will contact you to inform you of any possible delays to your order.

TARTAN & VELVET SAMPLES
A small charge of GBP 5.00 is made for this service to cover post and packing - refundable on receipt of order.

PRICES & DELIVERY
Prices shown exclude post and packing. Goods are normally shipped using the most economic method available. Please advise us if you require the goods to be sent by Special Carrier, Express Delivery etc.

CURRENCY
To view current rates of exchange please go to - http://www.xe.com/ucc/

TAXES / IMPORT DUTY
VAT will be added to all EU/ UK orders at the current rate. Where VAT is
deducted for non-EU countries, duty may be imposed by the country of
destination. It is the customer's responsibility to reclaim any duties paid on
goods which have been subsequently returned for refund.

DELIVERY
For made-to-measure items please allow 6- 8 weeks - plus delivery .  
( Doublets please allow at least 10 - 12 weeks )
Prices shown on these web pages are correct at time of going to print, and are subject to change.
Please allow up to 28 days for delivery. All orders taken are subject to availability.
While very care has been taken to ensure all descriptions are correct slight variations may occur.

PAYMENT
Payment can be made using -  Visa, Mastercard, American Express, Maestro etc, or by Sterling Cheques
made payable to - Piob Mhor of Scotland Limited - a/c payee only
Please note : some methods of payment may be subject to bank charges.
We will advise you of the total cost of your order prior to shipping.

SELF MEASUREMENTS
It is essential that great care is taken when submitting Self-Measurement Forms as we cannot be held responsible for items returned to us because they do not fit properly due to incorrect measuring.  We cannot accept liability for any goods posted by customers which are lost or damaged in transit. It is the responsibility of the sender to ensure that any parcel is fully insured. All receipts and proof of return posting should be retained by the customer for reference.

CONSUMER PROTECTION -   ( Distance Selling Regulations )
On receipt of your order we will provide you with -
* Details of our full postal address and contact information including telephone, fax and email address.
* If a Deposit / Payment is requested we will advise you of the amount required.
* We will also provide you with an estimate of the total costs of shipping / postage , and VAT ( if applicable ), and anticipated delivery date.
* Explain arrangements for payment of goods / services,  Delivery etc
* Prices are valid for 30 days from date of offer.
* Right to Cancel - Goods : should you decide to cancel and return your purchase you must advise us
within seven days, starting from the day after the goods were received.
Services - should you decide to cancel the service you must advise us within seven days, starting from the day after the contract was made. Certain types services including personalised or made-to measure items do not have an automatic right of cancellation and any refunds are at our discretion. You may also be charged for the direct costs of returning goods goods to us.

GUARANTEE
We aim to offer our customers the highest quality products and service. Should any item fail to meet your satisfaction, then please return the items to us in the condition that they were received, within 30 days, and we will refund your money or despatch to you a suitable alternative. A 10% re-stocking fee will be charged for this service. This does not affect any of your statutory rights.

To view our full Terms & Conditions please visit our ordering page.